What documents or information are required to initiate and complete the shipping process?

For most shipments, the standard documents required are: commercial invoice and packing list, bill of lading or airway bill, and any applicable import permits or certificates of origin. For Amazon FBA shipments, FBA labels and shipment IDs are also needed.

🌏 China → USA · Canada · UK · Europe · AU · NZ

The International Freight Forwarder You Can Trust

Full-service freight forwarding from China to the USA, Canada, UK, Europe, Australia and New Zealand — ocean, air, customs clearance and FBA logistics under one roof.

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500+

Businesses served

99%

On-time delivery

5★

Client rating

Aerial view of cargo ship with shipping containers at sea — FBA ocean freight

Aerial view of cargo containers on a ship — China to USA FBA shipping

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Our Services

Complete Logistics Solutions for Your
Business Needs

From ocean and air freight to customs clearance and last-mile delivery — we handle every step of your supply chain so you can focus on growing your business.

Ocean Shipping

Cost-effective LCL and FCL ocean freight from China to the USA, Canada, UK, Europe, Australia and New Zealand, covering all major ports.

Air Freight

Fast, reliable air freight solutions for time-sensitive cargo — whether a small parcel or a full charter.

Express Courier

Door-to-door express delivery via UPS, FedEx and DHL — ideal for urgent shipments and small commercial orders.

Customs Clearance

Expert import and export customs brokerage — we handle all documentation, duties and compliance so your goods clear without delays.

Amazon FBA Logistics

Our specialist FBA service covers door-to-door shipping, prep, labelling and full compliance with Amazon's strict requirements.

Cargo Insurance

Protect your shipments against loss or damage in transit with our comprehensive cargo insurance options — full coverage, peace of mind.

Our Mission

Empowering Businesses with Smart Global Logistics Solutions

Whether you're an Amazon seller, an e-commerce brand or a traditional importer, our tailored shipping solutions are designed to cut costs, reduce delays and drive growth.

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Why We're Different

The Freight Forwarding Specialists

Our deep expertise across ocean, air and e-commerce logistics lets us deliver unmatched service — whatever your shipment, wherever it's headed.

Door-to-Door Shipping

Trust us to deliver your cargo directly to your destination, ensuring a seamless shipping experience from start to finish.

All-Inclusive Pricing

Our online quotes include all costs, so you know exactly what you'll pay without any hidden fees or surprises.

Real-Time Tracking

Stay informed at every stage of your shipment's journey with live tracking updates directly on our online portal.

Online Platform

Manage Your Shipments Online from
Requesting a Quote, Booking to Delivery

Easily monitor transportation milestones with just a click. Effortless Tracking for Everything. Stay updated on your freight across ocean and air journeys.

ForwarderOne online shipment management dashboard — request a quote, book and track delivery

All-inclusive FBA shipping rate breakdown

FBA shipment order information and tracking details

Why ForwarderOne

Why Choose ForwarderOne
as Your Freight Forwarder?

Eight reasons businesses across the globe trust us with their supply chains.

End-to-End Service

We manage your entire supply chain — from factory pickup in China through customs clearance to final delivery — so you never need to juggle multiple providers.

Customer-Centric Approach

A dedicated account manager handles your shipments personally, giving you a single point of contact and fast, transparent communication at every step.

Competitive Pricing

Our all-inclusive online quotes cover every cost upfront — no hidden fees, no surprises — so you can plan your budget with confidence.

Cutting-Edge Technology

Our online portal lets you request quotes, book shipments and track your cargo in real-time — giving you full visibility from origin to destination.

FBA & E-commerce Expertise

Alongside general freight, we hold deep specialist knowledge of Amazon FBA requirements — giving e-commerce sellers an unmatched edge.

Customised Solutions

Every business is different. Our team designs bespoke logistics plans around your product type, timeline, budget and destination requirements.

Trusted Carrier Network

We work with leading ocean lines, airlines and courier partners — including Maersk, Evergreen, UPS and FedEx — to secure reliable capacity at competitive rates.

Proactive Issue Resolution

We monitor every shipment proactively and resolve problems before they escalate, keeping your supply chain moving and your business on schedule.

Client Reviews

What Our Clients Say About ForwarderOne

Kevin and his team at forwarderone are great to work with! They are responsive and always get the job done. I have never lost any units due to shipping while working with forwarderone. They are the ONLY freightforwader I will ever use.

Andy Liu

Happy Seller

Finally, I found a reliable freight forwarder. I've tried 2 logistic companies before and was disappointed both times. I have had an exceptional experience with Forwarder One so far. Kent is very professional and always responds on time. I also love their website, where you can easily track the shipment. Definitely recommend them!

Alena Makagon

Satisfied Client

ForwarderOne has been an exceptional Freight Logistics company. Always responsive in a timely matter, and very professional. Their service is one of the best if not best around in the Freighting Industry. I will continue to use their services for years to come and definitely recommend to anyone who is seeking a reliable company.

Ian Tarlit

Happy Seller

ForwarderOne Helps FBA Seller Maintain 99% In-Stock Rate During the Holiday Season

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FAQ

Frequently Asked Questions About International Freight Forwarding

We take care of all shipping and customs processes end-to-end, from the manufacturer in China to your destination — whether that's the USA, Canada, UK, Europe, Australia or New Zealand. You won't need to find a customs broker or trucking company on your own.

We offer DDP services for the majority of our shipping lines. To verify whether your specific line is eligible, please reach out to service@forwarderone.com.

Once you decide to work with us, simply request a quote, book it online, and we will handle the rest. We will take care of pickup, export, shipping, import, and delivery, ensuring a smooth and efficient process.

For shipments utilizing the SPD delivery method, tracking numbers will be updated on the Shipment page once shipped. For LTL deliveries, we will update the Shipment page with the PRO#.

After confirming a booking, please ensure that you: Provide the accurate contact number of your supplier. Submit your commercial invoice and packing list. Complete the payment process. Our team will handle everything from pickup through final delivery.

For most shipments, the standard documents required are: Commercial invoice and packing list. Bill of lading or airway bill. Any applicable import permits or certificates of origin. For Amazon FBA shipments, FBA labels and shipment IDs are also needed.

You can track your shipment in real-time on the Shipment page of our website.

Elevate Your Global Logistics Experience Today

Discover how our full-service freight forwarding solutions can streamline your international supply chain and grow your business.